Telephonic Surveys
TBCS has CATI centers in New Delhi and Kolkata and research partners in Dehra Dun and Jaipur with a total capacity of 150 calling seats and a well trained calling staff. Our CATI team works in multiple shifts providing global and 24/7 coverage.The CATI team is supported by the Training and Quality teams who provide continuous training and mentoring.
The Foreign Language Center (FLC) is a team responsible of liaisoning with foreign language experts in the city. The FLC ensures that the CATI team has a healthy mix of Natives and Indians for any Foreign Language.
TBCS has capabilities to conduct telephonic surveys in more than 40 countries We conduct a variety of market research surveys using CATI methodology.
- Consumer Surveys
- B2B Surveys
- Indepth Interviews
- C-Level Interviews
- Appointment Settings
- Opinion Polls
- Customer/Employee satisfaction surveys
- Brand Image and awareness Studies
- Market Assessment surveys
